Privacy Policy

Last updated: 9 June 2026

1. Introduction

Diskilive ("we", "us", "our") operates the website at diskilive.co.za. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our platform. We are committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) and applicable data protection regulations.

2. Information We Collect

We may collect the following types of information:

  • Usage Data: Pages visited, time on site, browser type, device type, and IP address — collected automatically when you use the platform.
  • Contact Information: Name and email address when you submit our contact form.
  • Account Information: If you register for an account, we collect your name, email address, and a hashed version of your password.
  • Cookies: Small files stored on your device to improve site functionality and analyse usage patterns. See Section 6 for details.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve the Diskilive platform
  • Respond to contact form submissions and support requests
  • Monitor and analyse site usage to improve the user experience
  • Comply with legal obligations
  • Detect and prevent fraud or abuse of the platform

4. Third-Party Services

Diskilive relies on the following third-party services which may process personal data:

  • API-Football (RapidAPI): Our match data provider. We send only anonymised requests to this API — no personal user data is shared.
  • Analytics Services: We may use privacy-respecting analytics tools to understand aggregate traffic patterns. No personally identifiable information is shared with analytics providers.
  • Hosting Infrastructure: Our servers are hosted with reputable providers who are contractually obliged to protect your data.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are retained for up to 12 months. Account data is retained until account deletion is requested. Usage logs are typically retained for up to 90 days.

6. Cookies

Diskilive uses cookies and similar technologies. Cookies we use include:

  • Essential Cookies: Required for the platform to function correctly (e.g., session management, CSRF protection). These cannot be disabled.
  • Preference Cookies: Store your site preferences such as date selection on the scores page.
  • Analytics Cookies: Help us understand how visitors use the platform. These are only set with your consent.

You can manage cookie preferences at any time via your browser settings. Withdrawing consent for non-essential cookies will not affect your ability to use the platform.

7. Your Rights (POPIA)

Under the Protection of Personal Information Act, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Diskilive is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by an updated "Last updated" date at the top of this page. Continued use of Diskilive after any changes constitutes your acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our contact form.